You can leverage this same expertise acquired during initial implementations in support of your existing Oracle eBS and related applications architecture.  Our support models include fully on-site, fully off-site and a blended model design to provide the best of both worlds.  The on-site model provides direct interaction between our staff and your user community, while the off-site model is one option to significantly reduce costs while at the same time providing critical client care.  You decide which model works best for you.  Please contact us for more information.